Unless we've specifically discussed otherwise, or it is noted specifically in the listing you purchased, your order will be worked on and completed within the time frame listed below, based on when you placed your order. Orders are worked on in a first come, first serve manner.
Preorders have 4-6 week production time. These knits are created by hand, and knitting is a very tedious, time-consuming process. Your patience is greatly appreciated. Thank you.
RTS [Ready To Ship]:
- Ready to ship (RTS) items will usually ship within 2-5 business days from the date of purchase.
- High volume orders during RTS sales will typically take longer to process for shipment, and will ship out within 3-7 business days from the date of purchase.
RTS items ordered with preorder items will ship when the PREORDER item(s) is complete. Preorder items will be completed during the current posted production time. IF you would like your RTS order to ship within the 1-5 business days, please place your preorder and RTS orders separately, for shipping purposes. Thank you!
REMEMBER: production time does not include ship time. This is only the time, from the moment I receive payment, in which I order the material for your item(s) and then hand knit them, up to the time I prepare to ship your order.
Also, I work on orders in the order that they are received - first come, first serve. Please keep in mind that there may be several other orders ahead of yours.
If you need an order by a specific date, please contact me before placing an order. I cannot accommodate all rush orders.
If you have any questions, please contact me.